Frequently Asked Questions (FAQs)

1. Do you ship outside of the United States?
   No, we currently only ship to addresses within the United States.

2. What is your Order Cut-Off Time?
   Our order cut-off time is 04:00 PM (GMT+03:00) Israel Standard Time. Orders placed before this time will be processed the same day. Orders placed after 04:00 PM will be processed on the next business day.

3. How long does it take to process my order?
   Our handling time is 1–2 business days, Monday through Friday.

4. How long does delivery take after my order is shipped?
   Once shipped, transit time is 7–15 business days, Monday through Friday.

5. How much is the shipping cost?
   Shipping is free for all orders over $75. For orders under $75, a flat rate of $5.90 USD applies.

6. What currency are your prices listed in?
   All prices on our website are listed in U.S. Dollars (USD).

7. Can I track my order?
   Yes, once your order is shipped, you will receive a confirmation email with tracking information.

8. Which days do you process and ship orders?
   We process and ship orders Monday through Friday, excluding public holidays.

9. Who can I contact if I have a question about my shipment?
   You can reach us at contact@sher-t.com or call us at +972 072-2500542 during office hours: Sunday – Thursday, 9:00 AM – 5:00 PM (Israel Standard Time).

10. Where is SHER-T located?
    Our company address is:
    SHER-T
    Toval 32, Ramat-Gan, Israel.